Empathy with AI

I have increasingly felt that our ability to find common ground is rapidly diminishing. This has a cyclical relationship with empathy and therefore our ability to empathise would reduce too. Since a big pillar of our species is cooperation, there is a good chance that the loss of empathy would lead to extinction. This is essentially what I wrote in Empathy & Extinction. “The death of nuance and the rise of binary.”

That’s why I was intrigued by How AI will teach us how to more empathy. While it did make a compelling argument, I was skeptical because to me, the very idea of empathy is because we took the effort to think about the other person. Despite data and information about ourselves and others that will be fed into AI, would it really be able to sense and help us see the other person’s point of view? More

Consumer-facing AI : Phase One

Since the launch of the Messenger Platform and bots, (a handy summary by Mashable) the world has had a lot to say about this move by Facebook – ranging from “fantastic start” to “frustrating and useless“. Somewhere in the middle probably lies the truth. Facebook is, of course, not the only player in this specific game – to name a few, Slack, Telegram, Kik all are at it! A more elaborate representation of the landscape can be found here.

Somewhere in all this hype is a little grain of truth. For instance, two (plus one) trends, as explained in this post by MG Siegler, are pretty evident – the rise of messaging, app saturation and the increasing application of AI/machine learning. Bots are well placed in the intersection of these three. More