Purposeful

Last week, my co-conspirator on the ‘culture’ discussions on twitter- Harish – shared a Forbes article on why top talent leave organisations. This was a distilled version of another article that had 10 reasons! So, “Top talent leave an organization when they’re badly managed and the organization is confusing and uninspiring.” As the author notes, […]

Empowerment

In ‘Is Kindness a Strategy?’, Jeffrey F. Rayport shares the story of an American Airlines employee who ingeniously helped a passenger catch a flight though he was late, by using the express lane for ‘invalid’ guests. He mentions that many colleagues of the employee might not be happy with her way of dealing with the passenger. He […]

Culture.org

For quite a while, I have believed that culture is the most underestimated and underutilised tool among the organisation’s means of gaining strategic advantage. A few like the much venerated Zappos have used this lapse to maximum effect and by assembling a group of passionate and aligned individuals generated profits and publicity, all while retaining […]

Pinning it down

Though it’s almost been 2 years since it launched, the buzz on Pinterest has grown stronger in the last few months. This infographic should help you get a quick update. The ‘experts’ are polarised on this, and I have seen some digs on my twitter timeline, which remind me of the things I used to hear […]

Human Brands

Trendwatching’s trend for March 2012 is quite an interesting one – ‘Flawsome‘, driven by brands becoming more ‘human’ and the fast rise of transparency. It’s quite an irony – this ‘fall out’ of the era in which people are trying to be brands and making sure that (even) their Facebook Timeline (in addition to LI, […]